Skip to main content

​
Overview

The Advanced Face Compare feature allows you to validate that the person performing a sensitive action, such as a withdrawal or account recovery request, is the same person who previously completed onboarding on your platform. This is done by comparing:
  • the selfie captured during the current Biometrics Verification session, and
  • the selfie captured during the user’s original onboarding process
This feature is useful for platforms that need an added layer of identity assurance before allowing high-risk actions.
This feature is available upon request and is not enabled on your account by default. Please contact your support administrator to have it activated.

​
Why this feature is needed

Many platforms require users to complete eKYC during onboarding. This usually includes:
  • Document Verification
  • Biometrics Verification
  • Face Compare
During the onboarding process, a selfie is captured as part of Biometrics Verification. Later, when the same user performs a sensitive action such as:
  • withdrawing funds
  • changing important account information
  • linking a bank account
  • recovering account access
  • approving a high-risk transaction
you may want to confirm that the person performing the action is the original account owner. The Advanced Face Compare feature makes this possible by retrieving the user’s original onboarding selfie and comparing it with a newly captured selfie.
Use this feature whenever you need to validate that the current user is the same person who originally completed onboarding on your platform.

​
How it works

This feature works by linking a user’s onboarding verification result to a unique identifier from your platform.

​
1. Pass your unique identifier during onboarding

During the onboarding flow, include the URL parameter: cui This stands for Company Unique Identifier. The cui value should be a unique reference from your platform that can be used to identify the user or account. For example:
  • account ID
  • user ID
  • username
  • member ID
  • customer reference
Example: 
&cui=15551234
Or: 
&cui=ea23-29ousS-qweq
Once provided, this value will be stored in the Trust Validation Result for that verification session. This allows the Trust Validation Result to be linked back to the corresponding user or account record in your system.

​
2. Enable Advanced Face Compare

To use this feature during later verification flows, enable: Perform Advance Face Compare in the Biometrics Verification Tool Settings of your Trust Flow. Once enabled, the system will allow the current biometrics selfie to be compared against a selfie retrieved from a previous Trust Validation Result.

​
3. Pass the source identifier when initiating the later verification flow

When you want to validate account ownership during a later flow, include the URL parameter: scui This stands for Source Company Unique Identifier. The scui value should match the original cui value that was passed during onboarding. Example: 
&scui=15551234
Or: 
&scui=ea23-29ousS-qweq
Using this value, the system will search for the previous Trust Validation Result that contains the matching cui. Once a match is found, the selfie captured during that earlier process will be extracted and used as the source image for comparison. The newly captured selfie from the current Biometrics Verification session will then be used as the target image. A face comparison will be performed between the two images, and a similarity score will be returned to help determine whether both selfies belong to the same person.

​
End-to-end flow

​
Onboarding flow

During onboarding, the user completes your normal eKYC process. This may include:
  • Document Verification
  • Biometrics Verification
  • Face Compare
At this stage, include the cui parameter in the Direct Link URL. 
https://your-direct-link-url.com?...&cui=15551234
This stores your platform’s unique identifier together with the Trust Validation Result.

​
Sensitive action flow

Later, when the user wants to perform a sensitive action, initiate a new verification flow that includes Biometrics Verification with Perform Advance Face Compare enabled. In the Direct Link URL, include: 
&scui=15551234
The platform will then:
  1. search for the previous Trust Validation Result with matching cui
  2. retrieve the selfie from that earlier verification
  3. capture a new selfie from the current session
  4. compare both selfies
  5. return a similarity score
This helps validate that the current user is the same person who completed onboarding.
The scui value must match the original cui value exactly. If it does not match, the platform will not be able to retrieve the source selfie from the earlier Trust Validation Result.

​
URL parameters

​
cui

Meaning: Company Unique Identifier Purpose: Used during the original verification flow to store your platform’s unique identifier in the Trust Validation Result. Examples:
  • 15551234
  • johnsmith_01
  • ACC-100245
  • ea23-29ousS-qweq

​
scui

Meaning: Source Company Unique Identifier Purpose: Used during a later verification flow to locate the earlier Trust Validation Result that contains the source selfie. Important: The scui value should match the cui value that was used in the original onboarding flow.
This feature can be used in any scenario where you need to confirm that the user performing an action is the original account owner. Common examples include:
  • withdrawals
  • bank account linking
  • account recovery
  • profile ownership validation
  • high-risk account changes
  • transaction confirmation for sensitive actions

​
Result behavior

When a matching prior Trust Validation Result is found through scui, the system will:
  • retrieve the source selfie from the earlier process
  • compare it against the current Biometrics Verification selfie
  • generate a similarity score
This score can then be used by your platform to help determine whether the current user matches the original verified identity. Your internal business logic may decide how the score is used, such as:
  • automatic approval above a threshold
  • manual review for borderline cases
  • rejection when the score is too low
You should define your approval or review threshold based on your own internal risk policy, compliance requirements, and user journey design.

​
Best practices

  • Always pass cui during the original onboarding flow if you expect to use this feature later.
  • Use an identifier that is unique to the user or account in your system.
  • Make sure scui matches the original cui value exactly.
  • Use this feature for high-risk or ownership-sensitive user actions.
  • Review your similarity score threshold based on your internal risk policy.

​
Summary

The Advanced Face Compare feature helps validate account ownership by comparing:
  • a selfie captured during the current verification flow, and
  • the selfie captured during the user’s original onboarding process
To use this feature:
  1. pass cui during onboarding to store your unique identifier in the Trust Validation Result
  2. enable Perform Advance Face Compare in Biometrics Verification Tool Settings
  3. pass scui during the later verification flow to retrieve the original onboarding selfie
  4. use the returned similarity score to help determine whether the same person is performing the action
This provides a simple and effective way to strengthen identity validation for sensitive account activities.