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Welcome to the IDmeta Knowledge Base. This resource is designed to help users and administrators understand IDmeta’s platform features and troubleshoot common issues.

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1. What are Trust Flows?

A trust flow is a sequence of verifications used to confirm an individual’s identity. Each flow may include one or more of the following steps:
  • Document verification (e.g., government-issued ID)
  • Biometric verification (e.g., face liveness detection)
  • AML screening (checking against sanctions, watchlists, and PEP lists)
Trust flows allow companies to configure the level of identity assurance required for compliance, security, or risk management.

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2. What is the difference between a Trust Flow and the Trust Validation page?

Trust Flow page: This is where administrators create and customize verification sequences. You decide which checks are required and in what order. Trust Validation page: This displays the outcome of verifications once users complete the trust flow. It shows whether the verification was Verified, Rejected, Needs Review, or remains In Progress.