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Biometrics verification authenticates identity through biometric liveness and facial recognition. You configure it in your Trust Flow product settings, then run it as part of your verification journey.

How it works

Processes

Biometrics verification runs a pipeline that typically includes:
  • Liveness detection — Confirms the subject is physically present and the capture is not a replay or static image.
  • Facial biometrics matching — Compares the live capture to reference imagery (for example, a document photo) when your flow includes a match step.
These appear as selectable processes when you configure the biometrics product in the portal.

Inputs

The main input you collect from the end user is:
  • Biometric selfie — A live face capture from the device camera (or an uploaded selfie when you allow uploads in tool settings).
Ensure lighting and framing meet your capture guidelines so liveness scores stay reliable.

Tool settings

You tune behaviour and responses in the product Settings panel. Settings are grouped as below; use the information icons in the portal for field-level help.

Verification workflow & automation

Output and responses

UI and UX customization

The options available to you reflect what is enabled for your account—so you may not see every setting listed here, and labels can differ slightly. If anything is missing or you need guidance, contact IDmeta support.