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How does IDmeta protect personal data and privacy?

IDmeta prioritizes security and regulatory compliance. Key practices include:
  • ISO 27001 standards – Industry-leading framework for information security.
  • Encryption – TLS (in transit) and AES-256 (at rest) safeguard all sensitive data.
  • Regulatory compliance – Aligns with local laws such as PDPA Malaysia, as well as global privacy regulations.
  • Minimal data retention – Data is stored only as long as required for verification and compliance purposes.
  • Role-based access control – Only authorized personnel can view or manage sensitive data.
These measures help protect both businesses and individuals during the verification process. For additional technical details, also see the Data handling and privacy page.

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Need help?

If you still face issues after trying the steps above, please contact our support team at verify@idmetagroup.com.